Politique d’expédition
Last updated: December 2025
1. Order Processing
Orders are processed within 1–3 business days. Orders placed on weekends or public holidays are processed on the next working day.
2. Shipping Times
Delivery:
• United Kingdom: 3–7 business days
(These are estimated times; delays may occur during holidays or customs inspection.)
3. Shipping Fees
Shipping rates are displayed at checkout based on destination and order weight. Free shipping may apply on selected promotions.
4. Tracking
Once your order is shipped, you will receive a tracking number via email or SMS (if provided).
5. Customs & Import Duties
International orders may be subject to customs duties or taxes in the destination country. Buyers are responsible for these charges.
6. Lost or Delayed Packages
We are not liable for delays caused by carriers or customs. However, we help customers investigate any lost packages reported within 30 days of shipping.
7. Contact
For shipping questions:
Email: contact@mavrotrade.com
Phone: 07927123328